If you are receiving your Two Factor Authentication code on your old mobile number, first, please contact the Super Admin user of your PayEdge profile. Your Super Admin user can update your mobile number under Edit Users. Once the Super Admin has updated your mobile number, you can verify under Settings >> Manage Profile >> User Settings.

You might be interested in the following questions

  1. Which add/edit/delete functions require Two Factor Authentication Code?

  2. Which add/edit/delete functions require Two Factor Authentication Code?

  3. How does Two Factor Authentication work?

  4. How can I verify my mobile number to receive Two Factor Authentication Code?

  5. I am unable to verify my mobile number; how do I receive Two Factor Authentication Code?

  6. My mobile number has changed; how do I update it to receive Two Factor Authentication Code?

  7. Do I have to enter Two Factor Authentication Code every time I access add/edit/delete functions?

  8. My mobile number is updated and verified, but I am not getting a Two Factor Authentication Code?

  9. I received multiple Authentication Codes, which one should I use for add/edit/delete functions?

  10. I don’t approve orders; do I still need to update and verify my mobile number for Two Factor Authentication?

  11. My mobile number is already updated and verified; do I need to update it again for add/edit/delete functions?

  12. Under User Information, I see a checkbox for Two Factor Authentication for Sign In; if I uncheck that will Two Factor Authentication be turned off for add/edit/delete functions?

  13. How is Two Factor Authentication different for Sign In, Order Approval and Add/Edit/Delete functions?

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