Please follow the steps outlined below to turn off Two Factor Authentication for Sign In

  1. Sign into RBC PayEdge

  2. Click settings gear icon

  3. Select Manage Profile

  4. Select User Settings and you will be taken to User Information page

  5. Unselect Two Factor Authentication for Sign In

  6. Select Update

  7. Enter the Authentication Code that was sent to your mobile number, in the Authentication Code pop-up

  8. Select Confirm

Once you confirm the update(s), you will see a User Information Change pop-up. This pop-up is to confirm that your changes are saved.

You might be interested in the following questions

1. How does Two Factor Authentication for Sign In work?

2. How can I turn on Two Factor Authentication for Sign In?

3. I am unable to see the email option for Two Factor Authentication for Sign In, what should I do?

4. My mobile number has changed; how do I update it to receive Two Factor Authentication Code for Sign In?

5. I am trying to update my mobile number but my Two Factor Authentication Code for Sign In is being sent to my old mobile number; what should I do?

6. My mobile number is updated, but I am not getting a Two Factor Authentication Code for Sign In?

7. I received ‘Too many login attempts’ error message, what should I do?

8. I’m trying to enter Two Factor Authentication Code for Sign In but it is not working, what should I do


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