Please follow the steps below for reconnecting the live balance of your bank account.

Step 1: Sign into your RBC PayEdge account

Step 2: From the Dashboard, scroll to Manage Payables >> Your Account >> Click on Refresh Balance button

Step 3: A pop-up message will appear confirming that you want to Reconnect Bank Account.

Click Reconnect

Step 4: Enter your bank account credentials and connect your bank account.

Please note, the username can be your access card number as well.

If you need further assistance through this process, please contact RBC PayEdge Support at 1-833-945-4292 or

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