If you received an email regarding the deactivation of your account it means you have not signed into RBC PayEdge in 11 months or more. If you want your account to stay active, sign into RBC PayEdge.

If you have exceeded 30 days past the first email sent, kindly contact PayEdge Support team at 1-833-945-4292 or service@rbcpayedge.com and they will assist you through the process.

You might be interested in the following questions

1. What do I do to ensure my account does not deactivate?

2. My account has been deactivated, how do I reactivate my account?

3. My account has been deactivated, what happens to the business profile that I was connected to?

4. I am the owner of the business profile, what happens to my business profile if my account is deactivated?

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