The deactivation of your account does not affect the business profile you are connected to. If your account has been deactivated you will not be able to sign in and view the details of any business profile you are connected to. If you require access to any of the profiles please contact RBC PayEdge Support team to assist you in reactivating your account at 1-833-945-4292 or

You may be interested in the following questions
1. I received an email regarding the deactivation of my account, what does this mean?
2. What do I do to ensure my account does not deactivate?
3. My account has been deactivated, how do I reactivate my account?
4. I am the owner of the business profile, what happens to my business profile if my account is deactivated?

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