Recurring orders are set up to pay what has already been created from a completed order. Unfortunately, our system cannot recognize or attach a new bill to the recurring order. RBC PayEdge can only reconcile single bills that have been imported from your accounting software. You will need to make new payments to every bill that is imported from your accounting software.
If you need assistance making payment for your imported bills, contact the Support team at firstname.lastname@example.org or 1-833-945-4292.
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